TERMS & CONDITIONS 

*Please allow 5-7 business days for standard processing after your order has been placed. After this period, the shipping process will go into effect. During high sale times and holiday seasons it may take up to 7-14 business days for standard processing.  Our business days are Monday - Friday.

*We do ship internationally, and those shipping times can be up to two weeks. There is weight-based fee for shipping outside the United States, and a duty fee may also be applied at delivery.

*All prices are listed in USD.
*We are unable to make any adjustments, or additions, to orders after they have been submitted. No exceptions. 
*We are unable to cancel orders after they have been submitted 
*DreamFly Collections does not guarantee the stock of any item 
*Orders cannot be combined

By completing a purchase you are agreeing to all terms and policies listed on this page.  Please read carefully before completing your purchase.

*Orders are shipped Mon-Fri, excluding holidays.
*We are unable to combine shipping costs for multiple orders placed in the same, or multiple days, whether the order has shipped or not.

*DreamFly Collections does not offer expedited shipping, standard shipping only is available
*It may take 48-72 hours for you to receive a confirmation email that your package has left our facility, not counting weekends or holidays.
*DreamFly is not responsible for carrier delays, lost, stolen, or misdirected shipments by the carrier when there is a notice of delivery.  Optional coverage is available through Route+ at the time of purchase.
*DreamFly is not responsible for the receipt of shipping confirmation email.

Our goal is 100% customer satisfaction.  If you have any concerns or questions regarding your return, please email us at sales@dreamflypro.com or call us at 254-826-7170 between 8:00 am and 5:00 pm Central/Standard time, Monday through Friday.